A recent article in the Harvard Business Review (November, 2012; p. 76) stated that most mid-sized manufacturing companies are poorly managed. Ouch! In their study, "Examples of bad management were all too easy to find." Only 15% (US) and 5% (international) were truly well managed by their straightforward criteria. As the HBR article concluded, what "may sound prosaic...is actually quite radical." Strong language indeed! So how does one go about managing an operation in a much better way?
We suggest a six-step process that combines strategy and culture, the only two handles a CEO really has. Tape this list to your refrigerator.